AI front desk for home and local service businesses · Temecula Valley
Old Vine Studio sets up and runs an AI receptionist for home and local service businesses — especially owner-operators who are on the job when the phone rings. It answers every call, takes the job request and sends it to your phone to approve, or rings your phone right away for emergencies. You decide who gets which time; it never commits your schedule.
Built for
Make it yours
Type your company name and set a few rules. This is the same intake we use to write your receptionist's script, and the sample call above updates with your name.
How it works
You give us 10 minutes by email. We do the setup, the testing and the weekly tuning.
A short email form about your services, service area, hours, the prices you're comfortable quoting and how emergencies should be handled. No meetings needed.
Day 1 · 10 minutes
We write the script, load your FAQs, set your approval rules and run five test calls: a job request, a price question, an after-hours emergency, an out-of-area caller and "are you a robot?"
Days 2–4 · our time
Start with busy and no-answer forwarding, so your phone still rings first. Every call the receptionist takes gets a summary sent to your phone.
Day 5 · 5 minutes
We read the transcripts, fix anything it handled poorly and update prices or hours whenever you tell us.
Every week
Missed-call calculator
Callers who reach voicemail often call the next company on the list. Set the sliders to your own numbers.
Starting values are examples, not data about your business.
Estimated work lost to voicemail
$0
per month, from the numbers you set
House rules
Spam call screening · included free
Robocalls, scam calls and “Google listing” sales pitches get screened out by your receptionist, so they never turn into alerts on your phone. You only hear about real customers, and your monthly report shows how many junk calls it caught for you. Included free on every plan.
Screening covers the calls your receptionist answers, meaning the calls you forward to it.
Example call logTue
Pricing
$99 first 30 days live
500 call minutes a month included
$199 / month
500 call minutes a month included
$299 / month
1,500 call minutes a month included
No upsell calls, no bundles. Turn it off any time by email.
Ask about SpanishEvery plan includes the phone line and the receptionist software. There is no separate software bill, and you keep your own business number. 500 minutes is about 150–250 calls, which many small shops forwarding missed and after-hours calls stay well under. Go over in a month and nothing changes: no charge, just a friendly heads-up. How call minutes work
Service area
We know these towns and their busy seasons. Setup happens by email, so outside these ZIP codes is fine too. Just ask.
Questions
Yes. It introduces itself as your business's AI assistant at the start of every call, speaks naturally and keeps the call short. Many callers care that somebody picked up and got their request to you.
It screens every call your receptionist answers (the calls you forward to it). Spam and sales calls are politely ended and never sent to you; real customers always come through.
No. It's built for home and local service businesses of any size, especially owner-operators who are on a job, under a car or up a ladder when the phone rings. Detailers, landscapers, pool techs, cleaners, handymen, locksmiths, groomers and more all get the same plans and prices.
You get a summary of every call, and we read the transcripts each week and fix the script. It's set up to pass anything outside its script to you as a request or a transfer, rather than make up an answer.
No. You keep your number and forward calls to the receptionist, usually only when you're busy or don't pick up. Turning it off takes one setting on your phone.
You decide what counts as an emergency. Those calls go straight to your on-call phone, and if nobody answers, the receptionist takes the details, marks them urgent and sends an alert to your phone right away.
You do. By default every call becomes a job request sent to your phone with the details and the caller's preferred times, and your team confirms the time. If you like, it can offer only the windows you open, and those still come to you to approve. Pause it, change hours or block a service any time by emailing us.
No. Plans are month to month and you can cancel any time. You keep your own business number, so stopping is one forwarding setting on your phone.
Colton, based in Temecula. The person who sets up your receptionist is the same person you email when you want something changed, and you get an answer within one business day.
Free plan and preview
Tell us about your business. Within one business day we email a one-page plan built for your company: what your callers will hear, the alert you get, and your rules. Want to look now? Open the live preview, type your business name and play a few calls.
One last step
Copy your request below and email it to:
Policies
Plain-language rules for working with Old Vine Studio. Updated November 2, 2026. Text messages are covered by our SMS terms.
Plans are billed monthly in advance by card through Stripe, our payment processor. The Founding plan charges $99 at sign-up, which covers your first 30 days live: the 30 days start the day your receptionist goes live, not the day you pay. After that it is $149 a month. Standard charges a $299 one-time setup fee and $199 a month. Busy is $299 a month, with no new setup fee when you move up from Founding or Standard. The price you sign up at stays the same for as long as you stay subscribed, unless you choose to change plans. Cancel any time from the billing link in your receipt or by emailing OldVineStudio@gmail.com; you won't be charged again, and service runs to the end of the period you paid for. The phone line and receptionist software are included in your plan; there is no separate software bill.
We host your receptionist and pay for its call minutes. Founding and Standard include 500 minutes a month (about 150–250 calls), Busy includes 1,500, and above that we quote a custom plan. If you go over in one month, nothing changes and nothing is charged; we send you a friendly heads-up with your minutes. If you go over two months in a row, you choose: move up a plan, or we help you narrow what gets forwarded (for example, after-hours only). Calls are never cut off mid-month and there are no surprise charges. Your plan price never changes unless you choose to upgrade. If usage stays above double your allowance (1,000 minutes on Founding or Standard) for two months in a row and you don’t want to upgrade or narrow forwarding, we may end the plan with 30 days’ notice and no further charges.
If your receptionist isn't live within 10 business days of receiving your setup answers, we refund your first payment in full. Otherwise, payments already made aren't refunded, but you can cancel at any time and won't be billed again. If you think you were charged by mistake, email us and we'll fix it within two business days.
Old Vine Studio sets up, configures and tunes AI receptionist software for your business, based on the information you give us. The receptionist takes job requests and passes them to you; it never books or confirms appointments on its own unless you tell us to offer windows you choose. You are responsible for the accuracy of the information you give us, for approving your greeting, and for meeting call-recording and consent rules where you operate; every greeting we write includes a recording notice. AI can make mistakes, so please review the requests and summaries you receive. Our total liability for any claim is limited to the fees you paid us in the three months before the claim. These terms are governed by California law. We may update these terms with 30 days' notice by email. Text messages follow our SMS terms below: message frequency varies, msg & data rates may apply, and you can reply STOP to opt out at any time.
We collect only what we need to run your service: your business details, contact email, the mobile number you choose for texts, the setup answers you send, and call summaries or transcripts from your receptionist. Callers' information is used only to deliver job requests to you. We don't sell or share your data except with the providers that run the service (the receptionist software, Stripe for payments, and email and text delivery). The above excludes text messaging originator opt-in data and consent: this information will not be shared with any third parties. Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We use your mobile number only to send the texts you asked for, and we keep a record of when and how you agreed. We never see or store your full card number. Email us any time to see or delete your data.
Old Vine Studio, Temecula, California. Questions, support and billing: OldVineStudio@gmail.com. We answer within one business day.
SMS terms
How Old Vine Studio Job Alerts work, who gets them and how to stop them. Updated November 2, 2026.
Business owners who opt in: a job-request alert after each customer call your receptionist takes (caller name, callback number, the job and how urgent it is), plus alerts about your line, such as an urgent call or a setup problem.
Callers who ask for one: if you call a business that uses an Old Vine Studio receptionist and say yes when asked “Want a text confirmation at this number?”, you get one text confirming your request. Callers who don't ask are never texted. This option is optional and is being added; until it is live, no caller texts are sent.
Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties. We use your number only to send the texts you asked for. See our privacy policy.
Email OldVineStudio@gmail.com and we answer within one business day. To change the number your alerts go to, email us from your account email.